Privacy Policy

MI Glasgow Limited — Last Updated: 28 October 2024

Introduction

MI Glasgow Limited ("we," "our," or "us"), operating from 272 Bath Street, Glasgow, Lanarkshire G2 4JR, is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information we receive from you as an Electric Meter Operative (EMO).

Information We Collect

Personal Information

  • Name and title
  • Contact information including email address and telephone numbers
  • Postal address and property details
  • Installation site access information
  • Emergency contact details
  • Payment information

Technical Information

  • Meter serial numbers and readings
  • Installation dates and service history
  • Safety certificates and documentation
  • Site survey information
  • Photographic evidence of installations
  • Power usage data related to installations

How We Use Your Information

We use your information to:

  • Provide EMO services
  • Schedule and manage installations
  • Process payments
  • Issue safety certificates
  • Maintain service records
  • Respond to emergencies
  • Contact you about scheduled works
  • Meet regulatory requirements
  • Improve our services

Legal Basis for Processing

We process your information based on:

  • Contract fulfilment
  • Legal obligations
  • Legitimate business interests
  • Your explicit consent where required

Contact Information

For privacy-related queries:

Data Protection Officer

MI Glasgow Limited

272 Bath Street

Glasgow, Lanarkshire

G2 4JR

Scotland

Email: info@meterinstaller.com

Complaints

If you have concerns about how we handle your data, you can:

  1. Contact us directly to resolve the issue
  2. Lodge a complaint with the Information Commissioner's Office (ICO)